PRIVACY POLICY

PRIVACY POLICY

BYB Bio LLC (“BYB Bio,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information we collect through our website, www.bybbio.com (the “Website”).

This Privacy Policy explains what information we collect, how we use it, how we may disclose it, the choices available to you, and the rights you may have under applicable law.

BYB Bio is a Wyoming limited liability company operating the BYB Bio brand. By using the Website, creating an account, communicating with us, or placing an order, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect personal information that you provide directly to us, information collected automatically when you use the Website, and information provided by third-party service providers.

A. Information You Provide

Depending on how you interact with BYB Bio, we may collect information such as:

  • First and last name;
  • Billing address;
  • Shipping address;
  • Email address;
  • Telephone number;
  • Account username or account information;
  • Order and purchase information;
  • Customer service communications;
  • Information submitted through contact forms;
  • Age or age-verification information;
  • Billing and transaction information;
  • Information you provide when requesting support, reporting a damaged shipment, or contacting us regarding an order;
  • Reviews, feedback, or other information you voluntarily provide; and
  • Any other information you choose to provide to us.
B. Payment Information

Payments may be processed through third-party payment processors.

Depending on the payment method and processor used, your payment provider may collect information such as:

  • Credit or debit card information;
  • Billing address;
  • Cardholder name;
  • Bank or payment-account information; and
  • Transaction authentication information.

BYB Bio may receive limited information concerning your transaction, such as payment status, transaction identifiers, card type, or the last digits of a payment card.

Payment processors handle payment information pursuant to their own privacy policies, security practices, and contractual terms.

2. INFORMATION COLLECTED AUTOMATICALLY

When you visit or interact with the Website, certain information may be collected automatically.

This may include:

  • Internet Protocol (“IP”) address;
  • Browser type;
  • Device type;
  • Operating system;
  • Device identifiers;
  • Referring website;
  • Pages viewed;
  • Links clicked;
  • Date and time of visits;
  • Approximate geographic location derived from an IP address;
  • Website activity;
  • Session information;
  • Shopping-cart activity;
  • Advertising or analytics identifiers; and
  • Cookie and similar technology information.

We may use cookies, pixels, tags, local storage, software development tools, analytics technologies, or similar technologies to collect this information.

3. COOKIES AND SIMILAR TECHNOLOGIES

Cookies are small data files placed on your device when you visit a website.

We may use cookies and similar technologies for purposes including:

  • Keeping the Website operational;
  • Remembering items in your shopping cart;
  • Remembering Website preferences;
  • Processing and securing transactions;
  • Detecting fraud or abuse;
  • Understanding Website traffic;
  • Measuring Website performance;
  • Analyzing how visitors interact with the Website;
  • Improving our products and Website;
  • Measuring marketing effectiveness; and
  • Where applicable, providing or measuring advertising.

Some cookies may be essential for the Website to function properly.

Other cookies may be provided by third parties that perform analytics, marketing, payment processing, ecommerce, fraud prevention, or other services for us.

You may be able to limit or disable cookies through your browser settings. Disabling certain cookies may affect Website functionality.

Where required by applicable law, we will provide additional cookie choices or obtain consent before using certain non-essential technologies.

4. HOW WE USE PERSONAL INFORMATION

We may use personal information for purposes including:

Providing Products and Services

We may use your information to:

  • Process orders;
  • Process payments;
  • Confirm purchases;
  • Fulfill and ship orders;
  • Provide shipping and tracking information;
  • Handle replacement claims;
  • Process permitted order cancellations;
  • Maintain customer accounts; and
  • Provide customer service.

Communicating With You

We may use your information to:

  • Respond to questions;
  • Provide order updates;
  • Send transactional communications;
  • Communicate regarding damaged or lost shipments;
  • Respond to complaints or requests;
  • Provide important Website, policy, or account notices; and
  • Communicate regarding products or services you have requested.

Website Operations and Improvement

We may use information to:

  • Operate and maintain the Website;
  • Diagnose technical issues;
  • Improve Website functionality;
  • Understand how customers use our Website;
  • Develop new features;
  • Analyze Website performance; and
  • Improve the customer experience.

Security and Fraud Prevention

We may use personal information to:

  • Authenticate transactions;
  • Detect suspicious transactions;
  • Prevent fraud;
  • Investigate chargebacks;
  • Protect customer accounts;
  • Enforce our Terms and Conditions;
  • Protect BYB Bio, our customers, and others; and
  • Detect misuse of the Website.

Legal and Regulatory Compliance

We may use information when reasonably necessary to:

  • Comply with applicable laws;
  • Respond to lawful governmental requests;
  • Respond to subpoenas or court orders;
  • Establish or defend legal claims;
  • Maintain business and tax records;
  • Enforce our agreements;
  • Protect our legal rights; and
  • Meet applicable regulatory requirements.

5. MARKETING COMMUNICATIONS

Where permitted by law, we may use contact information to send information about:

  • BYB Bio products;
  • Product launches;
  • Promotions;
  • Sales;
  • Special offers;
  • Company announcements; and
  • Other marketing communications.

You may unsubscribe from promotional email communications by using the unsubscribe link included in the email.

Even if you opt out of marketing communications, we may continue sending non-promotional communications regarding your orders, account, transactions, Website changes, security matters, or other service-related issues.

6. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to third parties when reasonably necessary to operate our business.

A. Service Providers

We may disclose information to companies that provide services on our behalf, including:

  • Ecommerce platform providers;
  • Website hosting providers;
  • Payment processors;
  • Shipping and fulfillment providers;
  • USPS and other shipping carriers;
  • Email providers;
  • Customer service providers;
  • Analytics providers;
  • Marketing providers;
  • Fraud-prevention providers;
  • Information-technology providers;
  • Cloud-storage providers;
  • Account-security providers; and
  • Professional advisors.

These providers may access information as necessary to provide their services to us.

B. Shipping Providers

We may provide your name, delivery address, contact information, and other necessary shipping information to USPS, fulfillment providers, or other parties necessary to deliver your order.

C. Payment Providers

We may disclose transaction information to payment processors, banks, financial institutions, fraud-prevention services, or other entities involved in processing or verifying payments.

D. Legal Requirements

We may disclose personal information if we reasonably believe disclosure is necessary to:

  • Comply with applicable law;
  • Respond to a subpoena, warrant, court order, or governmental request;
  • Cooperate with law enforcement;
  • Investigate fraud or illegal activity;
  • Protect the rights, property, or safety of BYB Bio;
  • Protect our customers or others;
  • Enforce our Terms and Conditions; or
  • Establish, exercise, or defend legal claims.

E. Business Transfers

If BYB Bio is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar corporate transaction, personal information may be disclosed or transferred as part of that transaction.

Any successor entity may continue to use information consistent with applicable law and this Privacy Policy or a replacement privacy policy.

7. SALE OR SHARING OF PERSONAL INFORMATION

BYB Bio does not sell personal information for money in the ordinary meaning of the word “sell.”

Certain state privacy laws may define “sale,” “sharing,” “targeted advertising,” or similar concepts more broadly to include some disclosures involving analytics, advertising, cookies, or other online technologies.

To the extent our use of such technologies constitutes a sale, sharing, or use for targeted advertising under applicable law, eligible residents may have the right to opt out.

Where required by applicable law, BYB Bio will provide an appropriate method for exercising those rights.

8. SENSITIVE PERSONAL INFORMATION

Depending on how you interact with the Website, certain information may be considered sensitive personal information under applicable law.

BYB Bio does not intentionally collect sensitive personal information beyond what is reasonably necessary to provide products, process transactions, prevent fraud, comply with law, or operate the Website.

We do not use sensitive personal information to infer characteristics about individuals except as permitted by applicable law.

9. AGE REQUIREMENTS AND CHILDREN'S PRIVACY

BYB Bio products may only be purchased by individuals who are at least 21 years of age.

The Website and our products are not directed toward children.

We do not knowingly collect personal information from children under 13 years of age.

If we learn that we have collected personal information from a child under 13 without legally sufficient authorization, we will take reasonable steps to delete that information.

If you believe a child has provided personal information to BYB Bio, please contact:

info@bybbio.com

10. AGE VERIFICATION

BYB Bio may use information you provide, or third-party verification services, to confirm that a purchaser meets our minimum age requirement.

Information used for age verification may include:

  • Name;
  • Date of birth;
  • Address;
  • Identity information; or
  • Other information reasonably necessary to verify eligibility.

Where third-party age-verification providers are used, information may be processed according to that provider’s privacy practices.

BYB Bio will seek to limit age-verification information to what is reasonably necessary for the verification process.

11. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may vary depending on factors including:

  • The nature of the information;
  • The reason it was collected;
  • Whether you maintain a customer account;
  • Business and operational requirements;
  • Fraud-prevention needs;
  • Tax and accounting requirements;
  • Legal obligations;
  • Applicable statutes of limitations;
  • Disputes or chargebacks; and
  • The need to establish or defend legal claims.

When information is no longer reasonably necessary, we may delete, anonymize, aggregate, or otherwise dispose of it in accordance with applicable law and our data-retention practices.

12. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission, Website operation, or data storage can be guaranteed to be completely secure.

Accordingly, BYB Bio cannot guarantee absolute security of personal information.

Customers are responsible for maintaining the confidentiality of their account credentials and should notify us if they believe their account has been compromised.

13. THIRD-PARTY WEBSITES AND SERVICES

The Website may contain links to or integrations with websites, services, payment systems, social-media platforms, or other services operated by third parties.

BYB Bio does not control the privacy practices of third parties.

When you interact with a third-party service, your information may be subject to that third party’s privacy policy and terms.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

14. ANALYTICS

We may use analytics services to understand Website traffic, customer interactions, Website performance, and visitor behavior.

Analytics providers may collect information such as:

  • IP addresses;
  • Browser information;
  • Device information;
  • Pages viewed;
  • Referral information;
  • Session information;
  • General location information; and
  • Website interaction information.

Analytics providers may use cookies or similar technologies to provide these services.

15. ADVERTISING AND MARKETING TECHNOLOGIES

We may use third-party technologies to measure advertising effectiveness, understand Website visitors, or market BYB Bio products.

These technologies may involve cookies, pixels, device identifiers, or similar tools.

Depending on applicable law, certain uses of these technologies may be considered targeted advertising, cross-context behavioral advertising, sale, or sharing of personal information.

Where required by law, eligible users may have the right to opt out.

16. DO NOT TRACK AND OPT-OUT PREFERENCE SIGNALS

Some browsers offer “Do Not Track” settings or other privacy signals.

Because there is not a single universally accepted technical standard governing all such signals, our Website may not respond to every browser-based Do Not Track setting.

Where applicable law requires us to recognize a legally valid opt-out preference signal, such as a qualifying universal opt-out mechanism, we will process the signal as required by law.

17. YOUR PRIVACY RIGHTS

Depending on where you live and applicable legal thresholds, you may have certain rights relating to your personal information.

These rights may include the right to:

  • Request confirmation that we process your personal information;
  • Request access to personal information we maintain about you;
  • Request information regarding categories of personal information collected;
  • Request information regarding categories of third parties to whom information has been disclosed;
  • Obtain a copy of certain personal information;
  • Request correction of inaccurate personal information;
  • Request deletion of personal information;
  • Opt out of certain sales or sharing of personal information;
  • Opt out of targeted advertising;
  • Limit certain uses of sensitive personal information;
  • Withdraw consent where processing is based on consent; and
  • Appeal certain decisions concerning your privacy request where applicable.

Privacy rights vary by jurisdiction and are subject to exceptions and limitations.

BYB Bio will honor valid privacy requests where required by applicable law.

18. CALIFORNIA PRIVACY RIGHTS

If you are a California resident and applicable law provides you with privacy rights, you may have rights under California privacy law concerning personal information collected by BYB Bio.

Subject to applicable requirements and exceptions, these may include rights to:

  • Know what personal information we have collected;
  • Access personal information;
  • Correct inaccurate personal information;
  • Delete certain personal information;
  • Know the categories of sources from which personal information is collected;
  • Know the business or commercial purposes for collecting personal information;
  • Know categories of third parties to whom personal information is disclosed;
  • Opt out of the sale or sharing of personal information;
  • Limit certain uses and disclosures of sensitive personal information; and
  • Receive equal service and pricing when exercising applicable privacy rights.

We will not unlawfully discriminate against you for exercising privacy rights granted by applicable law.

19. CATEGORIES OF PERSONAL INFORMATION

Depending on your interaction with BYB Bio, during the preceding twelve months we may have collected categories of information including:

Identifiers

Examples include:

  • Name;
  • Email address;
  • Telephone number;
  • Billing address;
  • Shipping address;
  • IP address; and
  • Account identifiers.

Customer and Commercial Information

Examples include:

  • Products purchased;
  • Order history;
  • Transaction history;
  • Shopping preferences;
  • Customer-service communications; and
  • Refund or replacement information.

Internet or Electronic Activity

Examples include:

  • Website activity;
  • Pages viewed;
  • Device data;
  • Browser data;
  • Cookie identifiers;
  • Referral information; and
  • Interaction with Website features.

Approximate Location Information

Approximate location may be inferred from IP addresses or similar technical information.

Inferences

We may derive limited information regarding Website interests or purchasing preferences from interaction with the Website.

Other Information

We may collect additional information you voluntarily submit to us.

20. SOURCES OF PERSONAL INFORMATION

We may collect personal information from:

  • You directly;
  • Your interactions with the Website;
  • Ecommerce systems;
  • Payment processors;
  • Shipping providers;
  • Fraud-prevention providers;
  • Analytics providers;
  • Marketing providers;
  • Service providers; and
  • Other sources permitted by applicable law.

21. BUSINESS PURPOSES FOR COLLECTION

The business purposes for which we collect personal information may include:

  • Processing transactions;
  • Providing products;
  • Shipping orders;
  • Customer service;
  • Fraud prevention;
  • Security;
  • Website administration;
  • Analytics;
  • Business operations;
  • Marketing;
  • Legal compliance;
  • Recordkeeping; and
  • Enforcing our agreements.

22. EXERCISING YOUR PRIVACY RIGHTS

To submit a privacy request, you may contact us at:

Email: info@bybbio.com

Please include sufficient information for us to reasonably identify you and understand your request.

We may need to verify your identity before completing certain requests.

Verification procedures may depend on:

  • The type of request;
  • The sensitivity of the information involved;
  • Applicable legal requirements; and
  • The information reasonably available to us.

We will respond to valid requests within the time required by applicable law.

We may deny or limit a request where permitted by law and will provide an explanation where legally required.

23. AUTHORIZED AGENTS

Where permitted by applicable law, you may designate an authorized agent to submit a privacy request on your behalf.

 

We may require reasonable documentation demonstrating that the agent is authorized to act for you and may independently verify your identity.

24. NON-DISCRIMINATION

BYB Bio will not unlawfully discriminate against an individual because the individual exercised a privacy right provided by applicable law.

25. EMAIL AND TEXT COMMUNICATIONS

If you provide your email address, we may use it for transactional and, where permitted, promotional communications.

Promotional email communications will include a method for unsubscribing where required.

If BYB Bio offers SMS or text-message marketing, consent to receive marketing text messages will not be required as a condition of purchasing products unless otherwise permitted by law.

Applicable messaging and data rates may apply.

You may opt out of promotional text messages according to the instructions provided with those messages.

26. CUSTOMER REVIEWS AND PUBLIC CONTENT

If the Website allows you to submit reviews, testimonials, comments, photographs, or other content that is displayed publicly, information you include in that content may become publicly available.

You should not include personal, confidential, medical, or sensitive information in publicly visible submissions.

27. RESEARCH PRODUCT PURCHASE INFORMATION

BYB Bio sells products solely for research purposes.

Purchase history relating to a research product should not be interpreted as medical or health information regarding the purchaser.

BYB Bio does not intend to use product purchase history to diagnose, infer, or determine a purchaser’s medical condition.

Customers should not submit medical histories, diagnoses, treatment information, prescription information, or other unnecessary health information through Website forms, product reviews, or customer-service communications.

28. UNITED STATES OPERATIONS

BYB Bio currently offers products and services only within the United States.

Our Website and business operations are directed toward customers located in the United States.

If you access the Website from outside the United States, you understand that information may be processed or stored in the United States.

29. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in:

  • Our business practices;
  • Website functionality;
  • Service providers;
  • Technology;
  • Legal requirements; or
  • Privacy practices.

When we update this Privacy Policy, we will revise the “Effective Date” shown above.

Material changes may also be communicated through the Website or by other reasonable means where required by law.

We encourage you to review this Privacy Policy periodically.

30. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact:

BYB Bio LLC
30 N Gould St Ste N
Sheridan, WY 82801
USA

Email: info@bybbio.com

Website: www.bybbio.com